{"id":111,"date":"2018-05-24T15:28:19","date_gmt":"2018-05-24T15:28:19","guid":{"rendered":"https:\/\/lab.dev.vanderbilt.edu\/cdb-core-lab\/cdb-reservation-billing-faq\/"},"modified":"2019-05-24T17:20:09","modified_gmt":"2019-05-24T17:20:09","slug":"cdb-reservation-billing-faq","status":"publish","type":"page","link":"https:\/\/lab.dev.vanderbilt.edu\/cdb-core-lab\/cdb-reservation-billing-faq\/","title":{"rendered":"CDB Reservation &amp; Billing FAQ"},"content":{"rendered":"<h3><strong>Here are some common questions &amp; answers for making CDB Core reservations.<\/strong><\/h3>\n<p><strong><em>Can I cancel or make changes to my reservation?<\/em><\/strong><\/p>\n<p>Yes. Users can change or cancel their reservation for most equipment up to the time it was made. To modify a reservation, open it up and change the times or dates. To cancel a reservation, open it up, scroll to bottom of the summary, and click \u201cCancel Reservation\u201d.<\/p>\n<p>&nbsp;<\/p>\n<p><strong><em>Do I still have to sign the log sheets and record my time?<\/em><\/strong><\/p>\n<p>Yes. Signing the log sheets confirms a user was present and recording your time or number of scans can help clarify discrepancies in billing. Subsequently, the log sheets are simplified by not asking you to record your billing number since you will do this in the reservation.<\/p>\n<p>&nbsp;<\/p>\n<p><strong><em>What happens if I reserve a piece of equipment but someone else is using it?<\/em><\/strong><\/p>\n<p>If you have a reservation, then you have a right to use the equipment. That being said\u2026 we would want to look for a resolution which could accommodate everyone.<\/p>\n<p>&nbsp;<\/p>\n<p><strong><em>Why do some &#8220;Per Run&#8221; instruments reservation charges say \u201cPer Hour\u201d? Are we getting billed \u201cPer Hour\u201d?<\/em><\/strong><\/p>\n<p>The unit charge states \u201cPer Hour\u201d due to limitations of the C.O.R.E.S. reservation &amp; billing system. However, you will only be billed on a \u201cPer Run\u201d basis regardless of the time used.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Here are some common questions &amp; answers for making CDB Core reservations. Can I cancel or make changes to my reservation? Yes. Users can change or cancel their reservation for most equipment up to the time it was made. To modify a reservation, open it up and change the times or dates. To cancel a&#8230;<\/p>\n","protected":false},"author":18,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"jetpack_post_was_ever_published":false,"footnotes":""},"tags":[],"class_list":["post-111","page","type-page","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/P9WyuM-1N","_links":{"self":[{"href":"https:\/\/lab.dev.vanderbilt.edu\/cdb-core-lab\/wp-json\/wp\/v2\/pages\/111","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lab.dev.vanderbilt.edu\/cdb-core-lab\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lab.dev.vanderbilt.edu\/cdb-core-lab\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lab.dev.vanderbilt.edu\/cdb-core-lab\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/lab.dev.vanderbilt.edu\/cdb-core-lab\/wp-json\/wp\/v2\/comments?post=111"}],"version-history":[{"count":4,"href":"https:\/\/lab.dev.vanderbilt.edu\/cdb-core-lab\/wp-json\/wp\/v2\/pages\/111\/revisions"}],"predecessor-version":[{"id":623,"href":"https:\/\/lab.dev.vanderbilt.edu\/cdb-core-lab\/wp-json\/wp\/v2\/pages\/111\/revisions\/623"}],"wp:attachment":[{"href":"https:\/\/lab.dev.vanderbilt.edu\/cdb-core-lab\/wp-json\/wp\/v2\/media?parent=111"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lab.dev.vanderbilt.edu\/cdb-core-lab\/wp-json\/wp\/v2\/tags?post=111"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}